Courage | Noble — Terms & Conditions

These Terms & Conditions apply to all purchases made through www.couragenoble.com and in-store at Courage | Noble. By using our website or placing an order, you agree to the terms outlined below.

Who We Are

Courage | Noble is a barbershop and retail business based in the UK.
If you have any questions about these terms, please contact us at: Email: sales@couragenoble.com

Using Our Website

By accessing our website, you agree to use it for lawful purposes only. All content on this site — including text, images, branding, and design — is owned by Courage | Noble and may not be copied, reproduced, or used without permission.

Products & Orders

All products are subject to availability. We reserve the right to withdraw items, update pricing, or refuse an order at any time. An order is considered accepted once you receive an order confirmation email. If we are unable to fulfil your order, we will contact you and issue a refund where applicable.

Pricing & Payments

All prices are listed in GBP (£).
Payment is taken at the time of ordering via the available payment methods on our website. We reserve the right to correct any pricing errors. If this affects your order, you will be contacted before it is processed.

Delivery & Collection

Delivery options and collection details are provided at checkout.

  • Orders containing alcohol are collection only due to licensing laws.
  • ID may be required upon collection of alcohol.
  • Collection times are subject to shop opening hours and confirmation email. Further details can be found on our Delivery & Collection and Returns & Refunds pages.

Returns & Refunds

Our Returns & Refunds Policy explains how returns, exchanges, and refunds are handled.
Please refer to our dedicated Returns & Refunds page for full details.

Gift Boxes

Custom gift boxes are assembled based on customer selections and may include personalised items. As such:

  • Custom gift boxes are non-returnable
  • Gift cards included in gift boxes cannot be refunded once activated or personalised
  • Gift boxes containing alcohol are collection only

Gift Vouchers

  • Physical, digital, and online gift vouchers are non-refundable
  • Vouchers are valid for 1 year from the date of purchase
  • Lost or stolen vouchers cannot be replaced Voucher use:
  • Physical and digital vouchers are redeemable in-store only
  • Online gift vouchers are redeemable online only at www.couragenoble.com Vouchers cannot be exchanged for cash.

Alcohol Sales

Alcohol is sold in accordance with UK licensing laws.

  • Alcohol purchases must be collected in-store
  • Alcohol sales are non-returnable unless faulty
  • Customers must be 18 years or over
  • ID may be requested at collection We reserve the right to refuse sale where legal requirements are not met.

Faulty or Damaged Goods

If an item arrives faulty or damaged, please contact us within 7 days of delivery or collection. We will offer a replacement or refund where appropriate.

Limitation of Liability

To the fullest extent permitted by law, Courage | Noble shall not be liable for any indirect or consequential loss arising from the use of our website or products. Nothing in these terms limits your statutory consumer rights.

Changes to These Terms

We may update these Terms & Conditions from time to time. Any changes will be posted on this page and apply to future orders.

Governing Law

These Terms & Conditions are governed by and interpreted in accordance with the laws of England and Wales.

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