PRIVACY POLICY
This Privacy Policy explains how Courage | Noble (“we”, “us”, “our”) collects, uses, and protects your personal information when you visit our website, make a purchase, or contact us. We are committed to protecting your privacy and handling your data transparently and responsibly.
Who We Are
Courage | Noble is a UK-based barbershop and retail business. Contact: Email: sales@couragenoble.com Address: 68a King Street, Norwich, NR1 1PG
What Information We Collect
We may collect personal information when you: place an order or make a booking fill in a contact form or email us sign up to marketing emails purchase a gift voucher or gift box interact with our website This information may include: name email address phone number billing and delivery address order details IP address and basic device information We do not knowingly collect data from children under the age of 16.
How We Use Your Information
We use your information to: process and fulfil orders manage bookings and customer accounts respond to enquiries send order updates and service communications send marketing emails (only if you have opted in) improve our website and services We only collect information that is necessary to provide these services.
Legal Basis for Processing
Under UK GDPR, we process your data on the following bases: Contractual necessity – to fulfil your order or booking Legitimate interest – to improve our services and communicate with customers Consent – for marketing communications Legal obligation – for tax and accounting purposes
Marketing Communications
If you opt in, we may send you updates about products, services, or events. You can unsubscribe at any time using the link in our emails or by contacting us directly.
How Long We Keep Your Data
We retain personal data only for as long as necessary: Order and payment records are kept for 6 years to meet UK legal and tax obligations Marketing data is kept until you unsubscribe Enquiry data is kept only as long as needed to respond When data is no longer required, it is securely deleted.
Sharing Your Information
We do not sell your personal data. We may share information with trusted third-party providers who help us run our business, such as: payment processors delivery services website hosting and analytics providers email marketing platforms These providers are only permitted to use your data to carry out services on our behalf and must comply with data protection laws.
COOKIES
Our website uses cookies to ensure it functions properly and to help us understand how visitors use the site. Some cookies are essential for the website to operate. Others are optional and used for analytics or marketing. You can manage or withdraw your cookie preferences at any time via the cookie banner on our website. For more information, please see our Cookie Policy.
Your Rights
You have the right to: access the personal data we hold about you request correction of inaccurate data request deletion of your data (where applicable) object to or restrict processing withdraw consent at any time lodge a complaint with the Information Commissioner’s Office (ICO) To exercise any of these rights, please contact us using the details above.
Data Security
We take reasonable technical and organisational measures to protect your personal data. While no system is completely secure, we work hard to safeguard your information and only work with trusted providers.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. Please review their policies separately.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page. Last updated: 2025